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Privacy Policy

Privacy Policy – LINëA Ski

Last updated: 7 October 2026

I. GENERAL INFORMATION

This Privacy Policy describes how personal data are processed through the website www.linea.ski.

The information is provided pursuant to Articles 12, 13 and 14 of Regulation (EU) 2016/679 (“GDPR”) and applicable French data protection legislation, including the French Data Protection Act (Loi Informatique et Libertés).

This Privacy Policy applies exclusively to the website www.linea.ski and does not apply to third-party websites, platforms or services that may be accessed through external links.

LINëA Ski may update this Privacy Policy from time to time to reflect changes to the website, the services offered or applicable legislation. Users are therefore encouraged to review this page periodically.

Where processing is based on consent in connection with information society services, users aged 15 or over may provide their own consent in accordance with applicable French law. For users under the age of 15, consent must be provided in accordance with the requirements applicable to minors and parental responsibility.

II. DATA CONTROLLER

The Data Controller is:

LINEA SKI
Association déclarée – French law of 1 July 1901
SIREN: 992 314 930
RNA: W731007086
Registered office: 649, avenue du Prariond, 73150 Val-d’Isère, France
Email: info@linea.ski

LINEA SKI determines the purposes and means of processing personal data collected through the website.

III. DATA PROCESSORS AND SERVICE PROVIDERS

LINEA SKI may appoint external suppliers as Data Processors pursuant to Article 28 GDPR where they process personal data on its behalf.

The technical development, maintenance and content management of the website are carried out by:

Industrie Creative S.r.l.s.
Italy
Email: info@industriecreative.eu

Industrie Creative S.r.l.s. processes personal data only where necessary for the technical management, maintenance and operation of the website and in accordance with the instructions provided by LINEA SKI.

The website is built and hosted using Wix, which may process technical and website-related data as a technology and hosting provider.

Other third-party providers may also process data where necessary for analytics, communications, marketing, payment, hosting or other website services.

IV. PERSONAL DATA PROCESSED

Depending on how the website is used, LINEA SKI may process the following categories of personal data.

1. Browsing and Technical Data

During normal operation, the website and its technical systems may automatically collect information such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • date and time of access;

  • pages visited;

  • referring page;

  • technical identifiers;

  • cookie and consent information;

  • information required to ensure website security and proper operation.

These data are primarily processed to operate the website securely, detect technical problems, prevent abuse and obtain statistical information about website usage.

2. Data Provided Through Contact Forms

When users submit a request through the website, LINëA Ski may collect information including:

  • first and last name;

  • email address;

  • telephone or WhatsApp number;

  • country;

  • arrival and departure dates;

  • number of skiers;

  • skiing level;

  • preferred experience;

  • preferred language;

  • hotel, chalet or accommodation details, where provided;

  • information contained in the message or enquiry.

3. Data Provided by Email, Telephone or WhatsApp

When users contact LINEA SKI directly, personal data voluntarily provided during the communication may be processed in order to respond to the request and, where applicable, organise or manage a booking.

4. Booking and Customer Data

Where an enquiry results in a booking, additional information necessary to organise and provide the requested ski experience may be processed.

This may include information relating to participants, dates, skiing ability, requested services and other practical information necessary to organise the service.

Users are requested not to provide unnecessary sensitive personal information through the website forms.

V. PURPOSES AND LEGAL BASES OF PROCESSING

Personal data may be processed for the following purposes.

Responding to Enquiries

To respond to requests submitted through forms, email, telephone or other contact channels.

Legal basis: taking steps at the request of the data subject prior to entering into a contract – Article 6(1)(b) GDPR.

Managing Bookings and Services

To organise, confirm and provide ski lessons and other experiences requested by customers.

Legal basis: performance of a contract – Article 6(1)(b) GDPR.

Website Security and Technical Management

To maintain website security, prevent abuse, troubleshoot technical problems and ensure proper operation.

Legal basis: legitimate interest of the Data Controller – Article 6(1)(f) GDPR.

Legal and Administrative Obligations

To comply with applicable legal, tax, accounting or administrative obligations.

Legal basis: compliance with a legal obligation – Article 6(1)(c) GDPR.

Marketing Communications

Where specifically authorised by the user, contact details may be used to send news, offers or promotional communications relating to LINEA SKI.

Legal basis: consent – Article 6(1)(a) GDPR.

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

Analytics

Where consent is required, analytics technologies may be used to understand how visitors use the website and improve its content and usability.

Legal basis: user consent – Article 6(1)(a) GDPR.

Advertising and Remarketing

Where marketing technologies such as Meta Pixel or similar tools are enabled, they may be used to measure advertising campaigns and provide relevant advertising.

Such technologies are activated only where the required user consent has been obtained.

Legal basis: user consent – Article 6(1)(a) GDPR.

VI. COOKIES AND TRACKING TECHNOLOGIES

The website may use cookies and similar technologies.

1. Essential Cookies

Essential cookies are required for:

  • website functionality;

  • website security;

  • session management;

  • consent management;

  • delivery of services explicitly requested by the user.

These cookies do not require consent where they are strictly necessary.

2. Analytics Cookies

Subject to the user's cookie preferences, analytics technologies such as Google Analytics may be used to understand how visitors interact with the website.

Information collected may include website interactions, pages visited, approximate geographic information, device and browser information and other technical data.

Analytics cookies requiring consent are not activated until the user has provided the appropriate consent.

3. Marketing and Profiling Technologies

Subject to consent, the website may use advertising technologies such as Meta Pixel or similar services to:

  • measure advertising performance;

  • understand conversions;

  • create advertising audiences;

  • display more relevant advertising.

Marketing technologies are activated only after the user has provided consent where required.

4. Cookie Preferences

Users may accept, reject or customise non-essential cookies through the website's cookie consent management system.

Consent may subsequently be modified or withdrawn through the cookie settings available on the website.

Cookies may also be controlled through browser settings.

Disabling certain cookies may affect some website functionality.

VII. THIRD-PARTY SERVICES

The website may integrate or link to services operated by third parties, including, where applicable:

  • Wix;

  • Google Analytics;

  • Meta / Facebook;

  • Instagram;

  • WhatsApp;

  • Google services;

  • payment or booking providers;

  • other technical, marketing or communication platforms.

Where users interact directly with a third-party service, the processing of personal data may also be governed by that provider's own privacy policy.

LINEA SKI encourages users to review the privacy information provided by the relevant third party.

VIII. INTERNATIONAL DATA TRANSFERS

Some technology providers used by the website may process personal data outside France or the European Economic Area.

Where personal data are transferred to a country outside the European Economic Area, LINEA SKI and its providers shall rely on an appropriate transfer mechanism provided for under the GDPR, where required.

Such mechanisms may include:

  • adequacy decisions adopted by the European Commission;

  • Standard Contractual Clauses;

  • other safeguards permitted under Articles 44–49 GDPR.

IX. DATA RETENTION

Personal data are retained only for as long as necessary for the purposes for which they were collected.

In particular:

Contact Requests

Data relating to enquiries may be retained for the time necessary to respond to the request and manage subsequent communications and, where appropriate, for a limited period thereafter for follow-up purposes.

Customers and Bookings

Where an enquiry results in a contractual relationship, relevant data may be retained for the duration of the relationship and subsequently for the periods required by applicable legal, accounting and tax obligations.

Marketing Data

Data processed for marketing purposes are retained until consent is withdrawn or until they are no longer necessary for the relevant marketing purpose.

Technical and Security Data

Technical logs and security information are retained only for the period reasonably necessary to ensure website security and investigate technical or security incidents.

Cookie Data

Cookie retention periods depend on the individual technology used and the user's consent preferences.

X. RECIPIENTS OF PERSONAL DATA

Personal data may be accessed, where necessary, by:

  • authorised representatives of LINEA SKI;

  • ski instructors and professionals involved in providing the requested service;

  • website and IT service providers;

  • Industrie Creative S.r.l.s. for technical website management;

  • Wix and related hosting providers;

  • analytics and marketing providers, where authorised;

  • communication service providers;

  • payment or booking providers, where applicable;

  • professional advisers;

  • public authorities where disclosure is required by law.

Personal data are not sold to third parties.

Access to personal data is limited to what is necessary for the relevant purpose.

XI. USER RIGHTS

Under Articles 15–22 GDPR, data subjects may exercise the following rights, where applicable:

  • obtain confirmation as to whether their personal data are being processed;

  • access their personal data;

  • request rectification of inaccurate or incomplete data;

  • request erasure of their personal data;

  • request restriction of processing;

  • object to processing based on legitimate interests;

  • receive personal data in a structured, commonly used and machine-readable format where the right to portability applies;

  • withdraw consent at any time where processing is based on consent;

  • object to direct marketing at any time;

  • lodge a complaint with a competent supervisory authority.

Requests concerning personal data may be sent to:

info@linea.ski

LINEA SKI may request reasonable information necessary to verify the identity of the person making the request.

XII. RIGHT TO LODGE A COMPLAINT

Users have the right to lodge a complaint with the competent data protection supervisory authority.

As LINEA SKI is established in France, users may in particular contact:

Commission Nationale de l'Informatique et des Libertés – CNIL

Users residing in another European Union or European Economic Area country may also contact the supervisory authority responsible for data protection in their country of residence, where applicable.

XIII. SECURITY

LINEA SKI adopts appropriate technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • accidental or unlawful destruction;

  • loss;

  • alteration;

  • unauthorised disclosure;

  • other unlawful processing.

However, no website or electronic communication system can guarantee absolute security.

Users are therefore encouraged to use appropriate precautions when transmitting information online.

XIV. MINORS

The website is not specifically designed to collect personal data from children.

Where processing relating to an information society service is based on consent, French law allows a minor aged 15 or over to provide consent independently.

For users under the age of 15, consent must be obtained in accordance with the requirements applicable under French data protection law.

Where LINEA SKI becomes aware that personal data relating to a minor have been collected unlawfully, appropriate steps will be taken to erase or regularise the processing.

XV. CHANGES TO THIS PRIVACY POLICY

LINEA SKI reserves the right to amend this Privacy Policy at any time.

Any updated version will be published on:

www.linea.ski/privacy

The date of the latest update will be displayed at the top of this page.

XVI. CONTACT

For any question concerning this Privacy Policy or the processing of personal data:

LINEA SKI
649, avenue du Prariond
73150 Val-d'Isère
France

Email: info@linea.ski

Website: www.linea.ski

Technical website management

Industrie Creative S.r.l.s.
Italy
Email: info@industriecreative.eu

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